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Privacy Statement


I collect some personal information from you in order to arrange Makaton training or song and sign sessions. This

document explains  why I ask for that information, how I use, manage and protect that information and your rights

relating to that information.


What personal data do I hold?


Makaton Workshop Participants

  • Name

  • Email address – personal for those who book directly, work email address for those who book through an organisation

  • Address - personal for those who book directly, work address for those who book through an organisation


Makaton Taster Participants

  • Name

  • Email address – personal for those who book directly, work email address who book through an organisation


Online song and sign participants

  • Name

  • Email address

Participants paying online via Paypal

  • Name

  • Email address used for the online payment


Organisation being invoiced

  • Organisation Name

  • Organisation Address

  • Organisation Email


Where did I get your data from?

​You or the organisation who booked your place provided me with all the data, apart from the email address used for online payment, which you gave to Paypal if you paid online, who then passed it to me within your transaction details.

What is the legal basis and purpose for my holding your personal data?

​The personal data I hold and process is necessary for us to complete your booking and give you any further details about the course you have booked.

What we do with your personal information?

  • ​I use your information to contact you about the course you have booked, to invoice you for the course place.

  • I use it to post Makaton manuals before a workshop and attendance certificates after a workshop.

  • I also use it to contact you after the course for information about the course you attended.

  • If you have given permission I use it to contact you about future courses


What I don’t do with your personal information

​I do not share your personal information with any person or organisation outside Karen Baxter Song and Sign Makaton Tutor.


How do I protect your information?

  • ​I use password protected hardware and software to protect your information and I don’t hold any information on paper.

  • I also check that the Paypal, the online payment system I use, is compliant with GDPR - you can read their privacy policies here


How long do I keep your personal data?

​I will retain your information for 10 years in case you need me to prove that you have completed the course.


What are your personal data rights?

​If at any point you believe the personal information I hold on you is incorrect, you want me to correct or delete that information, or you no longer want me to hold that information or contact you, you can exercise your rights under Data Protection Laws.


These rights include

  • Right of access,

  • Right to rectification

  • Right to erasure

  • Right to restriction of processing

  • Right to data portability

  • Right to object

Please note, I will not be able to delete information that is required to maintain my business purpose.

For more information visit


Who do I contact if I have an issue with my personal information that you may hold?

​Please contact Karen on 07849438385 or

How do I make a complaint about how my personal data is being held or processed?

  • ​If you wish to raise a complaint on how I have handled your personal data, you can contact Karen Baxter who will investigate the matter.  

  • If you are not satisfied with my response or believe I am processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office (ICO). Their Helpdesk number is 0303 123 1113

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